FAQ

  • Q: Are you factory?

    Yes, we are factory instead of trading company.All of our main products are made below the same roof.

  • Q: Do you provide OEM service?

    Yes,we do.

  • Q: Do you have relevant certificate?

    We have CE certificate for most of our product.Meanwhlie,we have official quantity test report for all products.And we can assistyou with any certificate application you need.

     

  • Q: How long to get your quotation?

    Normally we can send the quotation to you within 2 working days.

  • Q: What's you leading time?

    2-20 days depend on the quatity, it will take 60 days if we need to open new molds.

  • Q: How long is your warranty?

    Our warranty is 12 months after received the goods.

  • Q: The usage period?

    About 30 years under common use.

  • Q: How can we install the crane?

    Our senior engineer can be your side to do the installation guide service and training.

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